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ONBOARDING & COMMUNICATION

Transform new users into confident contributors with structured onboarding programs and effective communication strategies for your design system.

Your Progress
0/ 4 phases
Track your onboarding progress
4-Week Program

The Onboarding Journey

Click each phase to expand details and mark as complete

Pre-boarding
Before Day 1

Activities

  • Send welcome email with design system overview
  • Provide access to documentation and component library
  • Share introductory video or quick-start guide
  • Set up tool access (Figma, GitHub, Storybook)

Deliverables

Welcome package
Account setup
Resource links
Week 1: Foundation
Days 1-5

Activities

  • Design system principles and philosophy workshop
  • Component library walkthrough and hands-on exploration
  • Design tokens deep-dive and application
  • Documentation navigation and best practices

Deliverables

Completed training modules
Tool proficiency
Basic understanding
Week 2: Practice
Days 6-10

Activities

  • Hands-on component implementation exercises
  • Pair programming or pair designing sessions
  • First contribution attempt with guidance
  • Feedback collection and Q&A sessions

Deliverables

Practice project
First contribution
Feedback incorporation
Week 3-4: Integration
Days 11-20

Activities

  • Real project integration with design system
  • Advanced patterns and customization techniques
  • Community participation and knowledge sharing
  • Mentorship pairing for ongoing support

Deliverables

Production usage
Community engagement
Mentor relationship
Stay Connected

Communication Channels

Multiple touchpoints to keep everyone informed and supported

Office Hours

Weekly

Direct support and real-time guidance from the design system team

Newsletter

Bi-weekly

Release notes, tips, tutorials, and community highlights

Slack Channel

Ongoing

Quick questions, troubleshooting, and peer support

Workshops

Monthly

Deep-dive training on advanced topics and new features

Getting Started

Implementation Steps

Key milestones for launching your design system onboarding

1

Create Core Documentation

Start with essential guides: getting started, component overview, and contribution guidelines.

2

Establish Regular Touchpoints

Set up weekly office hours and create communication channels for ongoing support.

3

Develop Role-Specific Content

Create targeted resources for designers, developers, and other stakeholders.

4

Measure and Iterate

Track onboarding success metrics and continuously improve based on feedback.

Measure Success

Key Metrics

Track the impact and success of your onboarding program

3-7 days

Time to First Use

Most teams see first component usage within a week of onboarding start

70-85%

Program Completion

High-performing teams achieve 80%+ completion of onboarding modules

4.2+/5

User Satisfaction

Scores above 4.0 indicate effective onboarding experience

85%+

90-Day Retention

Users still actively using the system 3 months after onboarding

Ready to Build Your Onboarding Program?

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